Terms & Conditions


  • “The Company” is Ability Hire Limited.
  • “The Customer” is any company or organisation to which Ability Hire Limited is contracted to supply goods and/or services.
  • “Goods” are any items that are the subject of any contract between Ability Hire Limited and the customer, regardless of ownership.
  • “The contract” is any written or verbal agreement between the customer and Ability Hire Limited for the latter to provide goods and/or services.


Hire goods remain the property of the company at all times.
During the continuance of the hire period, which shall commence from time of delivery and end when the goods are recollected from site, the customer shall be responsible for the safe keeping and maintenance of the goods in good and substantial repair and condition. Any damage caused to hired goods, beyond reasonable wear and tear, will be the responsibility of the customer. Any repair work necessary as a result will be chargeable. In the event of the total loss, or irreparable damage, of any hire goods for any reason whatsoever, the customer shall be responsible to the company for the full value of such goods plus the hire charge. The company will not accept substitute items as a replacement. Also the hire charge will continue until full payment has been made. It is the customer’s responsibility to insure against such risk. The company will make every endeavour to effect deliveries and collection of hired goods at the times requested by the customer, but will not under any circumstances accept liability for any delay or failure to deliver or collect, nor for any expense caused to the customer by such delay. The company reserves the right to substitute alternative goods subject to availability. It is the customer’s responsibility to inform the company in writing when hired goods are ready for collection. The hire period will not end until such collection is effected. All hire charges quoted are per week or part there of and no reductions or refunds will be made after the commencement of the chargeable period. Acceptance of a quotation becomes an order and is thus subject to a cancellation fee as shown: Within 14 days of delivery 50% of the hire charge is payable. Within 7 days of delivery 80% of the hire charge is payable. Within 3 days of delivery 100% of the hire charge is payable. It is the customer’s responsibility to ensure that adequate access is provided to the company both upon delivery and upon collection of hired goods, and to ensure that such goods are available for collection at the appointed time. Any delays caused to the company upon delivery and/or collection and any additional journeys that may result will be subject to additional charges. All payments MUST be made on time. Any failure on the part of the customer to make such payments on time will result either in the hired goods not being delivered, or, in the case of goods already on site, being removed without prior notice. A purchase order or payment in part or in full of any contract to supply goods/or services herein referred to shall be deemed to mean acceptance in full of these terms and conditions. No employee of the company, whilst in the course of his or her duties, shall be held separately responsible under any circumstances whatsoever for any liability for loss, damage or other default outside his or her reasonable control. These terms and conditions can only be changed with the written approval of a director of the company.